Evaluation of Function and Costs of ICT Tools, Management Communication, Labor Psychology and Law Regulations in Industrial Process of an Electronics Industry of Tijuana

Abstract

An investigation of the use of Information and Communication Technologies (ICT) tools, utilized in the industrial process of an electronics industry was made to evaluate it use, and improve the industrial operations in the manufacturing area. The use of the ICT tool as cloud serves was utilized to apply technological resources and supports as flexible, accessible, and scalable ways to improve the management of the information of the information data of the industrial processes, as operative yielding of operative workers and industrial equipment and machinery. This was evaluated as labor phycology and law regulations to workers to avoid any type of bad event that can reduce the operative yielding of any person in the manufacturing areas in this industry that permitted the realization of this scientific study. This information obtained of the industrial processes, was sending to the management areas, as Production, Quality, Maintenance, Human Resources, Accounting, Safety, Materials and Store Departments, as the main places of an industry that need be checking every time of the day the information of the industrial processes, to act very fast in the case of any critical situation. In this scientific study, the use of the ICT, was improved the productivity and quality levels, because was acted managers of the Departments mentioned above, being increased around in a 25% of both production factors. This electronics industry was in the Tijuana city, which is a relevant city of the northwest of the Mexico country. Also some important factors were evaluated as temperature, relative humidity and light intensity, were evaluated in indoors of this electronic industry, where are manufactured cell phones and tablets. The investigation was made in 2025.